Returns & Exchanges

We want you to be fully satisfied with your MAGIC AI Mirror; if you are not reaching your peak performance, you can return your device within 30 days of delivery for a full refund. All returned hardware must be in original condition with all included fitness accessories and packaging.

1

Initiate Your Request

Log into your athlete portal or contact our 24/7 support team to request a Return Merchandise Authorization (RMA) number and prepaid shipping label.

2

Pack with Care

Securely place the MAGIC AI Mirror and all accompanying sensors or weights into the original protective crate to prevent damage during transit.

3

Schedule a Pickup

Because of the mirror's specialized glass and electronic components, we will coordinate a professional courier service to collect the unit directly from your home.

4

Quality Inspection & Refund

Once our technicians verify the hardware's integrity at our facility, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing